Topsflo assists French Water Purification Technology with new customized solutions-1
2020-07-31
Recently, Topsflo received feedback from the French customer that they’re satisfied with
Topsflo Pump's design, customization and full service and thanks for the active cooperation and meticulous service from Topsflo team. So far, Topsflo has perfectly provided customers with new customized solution once again .
About French customer
The French customer, a vibrant science and technology company that operates across healthcare & life science, with more than 350 years history, over 56,000 employees and 7,200 professionals in 66 countries working on breakthrough solutions and technologies, helping to create, improve and prolong life & making everyone’s life healthier.
Topsflo Certified by TUV Rheinland IATF16949, impressing customers with strict control
Back to year 2017, an email from the French customer started the story between us. They were looking for water pump to be used in their new ultrapure water purification system. The purification system series were patents developed by the customer, not only for household series but also for laboratory research, pharmaceutical technology etc., which has very high safety requirements for water pumps. This safety is not limited to the pump’s performance, but also to the material and production environment. It is precisely because of such high level of safety requirements that customer has screened out most of the world’s
micro pump suppliers during the qualification review phase. Although they have already learned that Topsflo quality and brand recognition are relatively high in the European market from other sources. However, they still doubted whether Topsflo pumps can fully meet the high-performance and high-safety requirements of this project in the initial communication.
In response to customer questions, Topsflo actively provided customers with sufficient information to make them have a better understanding of the overall safety and reliability of Topsflo pumps:
First of all, Topsflo has unique dust-proof, anti-static workshops and dust-free workshops in the domestic micro pump industry. All micro pumps are produced in this clean environment, which fully meets the customer's high standard.
Secondly, Topsflo has passed CQC, CE, ROHS, FDA, WRAS etc. WRAS requirements are very strict and few domestic micro pump companies passed both FDA & WRAS at the same time. This also makes the material and product safety advantages of Topsflo pumps more obvious.
Thirdly, Topsflo has passed the TUV Rheinland IATF 16949 certification. All raw materials, R&D, and production are in strict accordance with the IATF 16949 system which makes customers feel more reassured with Topsflo pumps.
Finally, in the actual production process, Topsflo uses advanced equipments to carry out 100% full inspections to ensure the consistency and reliability of batch products.
After the specific communication, customers were very satisfied with Topsflo especially when they knew Topsflo passed the UV Rheinland IATF 16949 as we’re the only one micro pump company they contacted that passed the the TUV system audited.
Jointly developing ultra-pure water pumps with high-requirement customer in the world
After further discussing, we learned that customer required the water pump to be food grade, compact size, and long term pressure-bearing 12bar, Molly from overseas business department recommended the
micro DC brushless water pump to customer and provided samples for actual testing. After a one-year test, they were very satisfied with the pumps’ performance and stability.
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